At Artisans Studio, your satisfaction is important to us. Due to the handmade nature of our products, we ask that you read our return policy carefully.

1. Returns

• We accept returns within 14 days of delivery.
• Items must be unused, in original condition, and with all tags or packaging.
• Return shipping costs are the responsibility of the customer unless the item is faulty.

2. Non-Returnable Items

• Custom or made-to-order items
• Sale or discounted items unless faulty

3. Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection.
• Approved refunds will be processed to your original payment method within 7 business days.

4. Damaged or Faulty Items

If your item arrives damaged or defective, please email us at artisanoffcial@artisansstudioltd.com within 48 hours of receipt with photos and your order number.